Refund Policy – Cambridge Cup
Legal

Refund Policy

Please read our refund policy carefully before registering. All withdrawal requests must be submitted in writing to info@sgm.nz, including the reason for withdrawal.

Full Refund Eligible
Before 30 August
Full refund issued, less a $50 administration fee. Returned to the original credit card used at registration unless otherwise advised.
Non-Refundable
After 30 August
Team fees are non-refundable. Extenuating circumstances may be considered — contact us to discuss.
No Refunds
Once Fixtures Published
No refunds will be granted once the tournament fixtures have been published, under any circumstances.
Team Withdrawals
How to Withdraw

All team withdrawals must be submitted in writing by emailing info@sgm.nz, including the reason for withdrawal. Please withdraw as early as possible to minimise the impact on other teams and the draw.

Before 30 August — Full Refund

Withdrawals received before Friday 30 August are eligible for a full refund, less a $50 administration fee. Refunds will be returned to the original credit card used at registration unless otherwise advised.

Where fees have been paid via invoice, the Team Manager will be required to provide bank account details for the refund to be processed. Payments will be made within 2 weeks. The $50 administration fee still applies.

After 30 August — Non-Refundable

After 30 August, team fees are non-refundable.

If there are extenuating circumstances, please email info@sgm.nz outlining the circumstances and the reason for requesting a refund. Tournament Management reserves the right to determine whether extenuating circumstances apply based on the information provided.

Please note: not having enough players due to individual withdrawals leading up to the event will not be considered extenuating circumstances.
Once Fixtures Are Published

No refunds will be granted once the tournament fixtures have been published.

Individual Player Withdrawals

Entry fees for the Cambridge Cup are charged on a per-team basis. How these fees are passed on to individual players is determined by each club or Team Manager.

We will not provide refunds to individual players who withdraw. Please contact your Team Manager directly to discuss any individual refund arrangements.

Questions About Your Refund?

Get in touch and our team will get back to you within 48 hours.

Email info@sgm.nz
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